Refund Policy

Guests can cancel their booking free of charge up to 72 hours before the scheduled check-in time. Cancellations within 72 hours of check-in or in case of no-show will incur a charge of 100% of the booking amount.

Certain promotional rates, special offers, or package deals may be non-refundable. Please check the booking terms carefully before confirming.

Refunds for eligible cancellations will be processed to the original payment method within 7–14 business days after cancellation confirmation. Please contact our reservation team for assistance with refund inquiries.

Changes to bookings after confirmation are subject to availability and may affect refund eligibility or incur additional charges.

Advance payments, if required, will follow the same refund rules as above, unless otherwise specified at booking. For detailed information or specific cases, please reach out to our customer support team.