Terms and Conditions

All bookings are subject to availability. A valid ID or passport is required at check-in. Confirmation is sent via email upon successful reservation.

Full payment or a deposit may be required at the time of booking. Accepted payment methods include cash, credit/debit cards, and approved digital wallets. Outstanding balances must be settled upon check-out.

Cancellations made at least 72 hours prior to check-in are eligible for a full refund. Cancellations within 72 hours or no-shows will be charged the full booking amount. Specific refund policies may apply to special offers or packages.

Standard check-in time is 2:00 PM, and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional fees.

Guests are responsible for their personal belongings and any damage caused to hotel property during their stay. The hotel is not liable for lost or stolen items unless stored in the hotel safe.

Unregistered visitors are not permitted in guest rooms after 10:00 PM. Smoking is prohibited in non-smoking areas. Pets are not allowed unless explicitly stated.

The hotel reserves the right to modify, cancel or restrict services, amenities, or facilities without prior notice due to unforeseen circumstances or maintenance.

The hotel is not liable for any injury, loss, or damage to persons or property unless caused by gross negligence or willful misconduct by hotel staff.

These terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of the local courts.

By making a booking or using our services, guests agree to abide by these Terms and Conditions.